Legal
Website Terms
Effective August 5, 2026. Updated October 2, 2026. These terms govern this website.
Informational purpose
This site provides general carpet-cleaning information. It does not create a contract, guarantee availability, or provide a binding estimate.
Services and service areas
Service at a specific address is arranged when you schedule a visit by phone or through the contact form.
No outcome guarantee
Results depend on material, condition, wear, spots, prior treatments, contamination depth, environment, and scope. No stain or odor result is guaranteed.
Scheduling and pricing
Prices, promotions, response times, and timelines are not published. They depend on the job and are discussed before work is scheduled.
Editorial images
Images are generated brand visuals, not customer projects, employees, equipment, offices, or actual service results.
Contact
Call +1 (516) 363-2907 or write to 16 Middle Neck Road, Great Neck, NY 11021.
SMS program terms
- Program: Empire State Rug & Carpet Cleaning NY text messages. When you check the SMS consent box on a form on this website and submit the form, you agree to receive automated text messages from Empire State Rug & Carpet Cleaning NY about replies to service requests and appointment reminders at the phone number you provided.
- Message frequency varies. Message and data rates may apply to the messages we send you and to the messages you send us.
- To cancel, reply STOP to any message. We will send you one message to confirm that you have been unsubscribed. After that you will not receive more text messages from us unless you opt in again.
- For help, reply HELP to any message or contact us at +1 (516) 363-2907.
- Consent is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
- You must be at least 18 years old, or have the permission of a parent or guardian, to opt in.
- Our Privacy Policy explains how we handle your information, including your mobile number.